ClickCare Café

Better Medical Collaboration: A Party for iClickCare on the iPad

Posted by Lawrence Kerr on Mon, Apr 22, 2013 @ 09:49 AM

iClickCare is a hybrid Store-and-Forward of text messages, video, PDFs and still images. 

iClickCare on iPad

It is also a hybrid of platforms because as providers we are not always mobile nor sedentary. We need the right tool for the right job at the right time. Indeed, that is what medical collaboration and telemedicine is all about anyway — the right provider, at the right time and at the right place — for the patient.

We have had the web-based browser of iClickCare for years. Eighteen months ago, we added the mobility of the iPhone. As physicians, we also found a need for an in-between size and thus we started work on the iPad. The iPad mini came along as we developed our solution. So now we have an in between with an in-between. And as the image shows, we are putting our party hat on as well!

Fortunately, you don't have to learn something new. The same relationship you have with iClickCare on the web applies directly to the iPad, iPad/mini and the iPhone.

Meaningful Use and Meaningful Records:
We have added features to the iPhone as well, and now you can use Invite Patient to give true meaningful use to your care as you collaborate with your colleagues. The patient is, if you choose, part of the process.

Also added is the Compare Visits function. There is nothing quite so satisfying as seeing improvement over time, and nothing quite so educational as following decline over time. Visits can now be compared on both the iPhone/iPod and the iPad and mini, as well as the browser.

Security and Speed:
There are many, many improvements and tweaks to security and speed. Even though information about your patient is delivered to you faster, the security is solid. Our security systems surpassed stringent HIPAA requirements before, but, they are even more robust now. We would remind you to use strong passwords. Passwords can be changed by you as often as, and whenever, you wish from the top of the login page. 

Searches and the “serving up” of images, video and PDFs are faster because our developers really understand the tasks and demands on providers, and know how to make things work in very sophisticated ways.

Current pricing for version 2.0 will apply through May 20, 2013 if either a renewal or new subscription is confirmed. As an iClickCare customer, all you do is upgrade from the iTunes AppStore and contact your sales rep before May 20. New user subscription pricing is posted on, but, as a new customer you will receive a 2 week free trial to start. We want everyone to continue to see how incredible iClickCare can be with the ease and clarity of the new iPads and the iPad minis.

Learn one, you know them all... any browser, the iPhone, the iPad, or the Mini... all as Version 2.0 on the iPhone. You will also discover that the Search is faster, and the presentation of images is better than ever. And our Online Help is ready to serve YOU, as always.

You can use iClickCare on your browser, your iPhone and now your iPad all with one click.

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Tags: medical collaboration, medical collaboration software, store and forward medical collaboration, iPhone, iPad, iPad medical apps

We love our new medical iPad app & iPhone app, but they need attitude

Posted by Lawrence Kerr on Tue, Feb 19, 2013 @ 12:31 PM

We are excited about our brand new iClickCare® iPad app and updated iPhone app -- and how they can help you iPad and iPhone medical collaboration appwith healthcare collaboration. ClickCare® was formed for one reason: to help medical providers (17 years ago, we called them doctors, nurses and allied health professionals) help each other to help their patients. The iClickCare for the iPad app is about to ship to the Apple iTunes Store where it will join iClickCare for the iPhone. Both apps can be evaluated free for 14 days.

We use the guiding Mantra:

  • Access -- for the patient to the right care, at the right time, in the right place
  • Collaboration -- for those who care for patients on behalf of the patients and themselves
  • Education -- for those who join us anew or follow in our footsteps

We also have design goals of Simple, Secure and Spectacular.

With the hard work of our lead team, Marc Norman, Greg Born, and Nathan Uno, we are pleased to announce the new "iClickCare for the iPad" and upgraded "iClickCare for the iPhone" apps.

The new app features include even more:

  • Simple:
    • Easier to read.
    • A calming relaxing visual presentation.
    • A page design that mimics your workflow as a medical professional.
  • Secure
    • Backend enhanced security when images are served up.
    • A private, secure password-protected camera roll.
    • Continued high level SSL.
    • Firewall friendly.
  • Spectacular
    • Nothing really new to learn. iClickCare for the iPad is intuitive and integrated with our Web and iPhone apps.
    • Carefully chosen colors to highlight the patient and soften the intrusion of a form.
    • Maximum use of the Retina Display which supercedes our common encounters with imaging today.

We love this technology and are especially proud of iClickCare®. We need to make note, though, that for good patient care, efficient and cost effective healthcare, and a satisfying career, each of us needs to have the attitude that we want to collaborate. It takes effort on our part, no doubt, but the effort is worth the gain. To use iClickCare, we must do something different and take one step away from ourselves. The alternative is tedious telephone tag and reams of paper to be read and signed. The other alternative, “doing nothing”, is not acceptable.

We will be updating our book Medical iPhone Photography to INCLUDE being able to take pictures on the iPad as well as the iPhone. Stay tuned. In the meantime, to celebrate, we are offering an electronic copy of "Medical iPhone Photography" when you schedule an iClickCare demo.

Download Chapter 1 for your reading pleasure:

medical photography introductory chapter

Tags: Medical iPhone Photography, iPhone medical apps, iPhone, iPad, iPad medical apps

HIPAA Compliant Medical Collaboration: 5 Strategies

Posted by Lawrence Kerr on Sat, Jun 02, 2012 @ 10:13 PM

There must be something about the iPhone and healthcare. ClickCare has had very exciting time recently with our shout out from Steve Wozniak and the review of ClickCare in the NY Times.

We are also proud of our colleagues, Ms. Rebecca Kennis and Dr. Azful ur Rehman, and we want to highlight their presentation of their product iCare at HIMSS12. We are pleased to share the spotlight since we belong to the same tribe. We all work in the same vertically integrated hospital system. hipaa compliant medical collaborationTheir group, and ours, have been nurtured by Mr. Michael Rusnak, Director of Health Information Technologies at United Health Services (UHS). He has had a committed career dedicated to using computer technology to benefit the patient by enabling providers to do their job better.

Rebecca Kennis, CPHIMS and Afzal ur Rehman MD PhD, presented their view of security using smartphones at HIMSS12, Annual Conference and Exposition in February. While we are very aware of their groundbreaking work, the silos that we keep discussing, isolated us from their presentation, and we only found out about it in a more indirect manner. The presentation is entitled, Got Smartphones? Leveraging Physicians Smartphones Usage in HIT.

A well written summary by Don Fluckinger is available from SearchHealthIT. The article is entitled Ten iPad EHR Security Strategies for HIPAA Compliance.

We are happy to highlight (and agree with) five of their important points here.

  1. Store as little data as possible on mobile devices
  2. Make the device require a token as well as an ID and Password.
  3. Log off users after idle. They suggest 5 minutes.
  4. Limit views by users to only those that are needed.
  5. Use standard physical security as well as electronic security.

A PDF of their PowerPoint presentation is available here.

As they work to integrate information for providers, we continue to empower those same providers and many others to collaborate on behalf of the patient. Good data and good discussion can only lead to good healthcare outcomes.

Congratulations to Ms. Kennis and Dr. Rehman. They are two good people working hard at doing a good job. We are sure they appreciate Mr. Rusnak and his team as much as we do.


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Tags: HIMSS, HIPAA, HIPAA Collaboration, EHR, iPhone, iPad

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